My last visit to Mrs Kaurs was to their Khan Market outlet, where they’re called Mrs Kaurs Crepes & More. I had heard about an outlet in Gurgaon though. Visiting Mrs Kaurs in Gurgaon was a sad experience. Though they’ve retained the decor and basic look per the Khan market original, the service and food fell quite short of the standards one expects after visiting Mrs Kaurs in Khan Market.
Though one can empathise with them as replicating food standards across outlets isn’t an easy job, letting food standards fall the way they have at Mrs Kaurs Gurgaon outlet, simply isn’t done. My first choice of drink, their Daily Planet wasn’t available as berries weren’t in stock. I settled for an Ab-soy-lutely Almonds, which per the menu, contained soy, almonds, honey and bananas. It was left unfinished as the almonds lent a harsh, grainy texture to the drink, which rendered it undrinkable. The lemon ice tea was nice, but served with an over-saturated sugar syrup that partially solidified on being poured and couldn’t be mixed into the tea.
A friend of mine likes to say her favorite method of quickly judging a restaurant is by their Caesar salad, and I couldn’t agree with her more. The vegetarian Caesar salad at Mrs Kaurs came with a mite sized sprinkling of parmesan that as per their menu should have been ‘loaded’. Didn’t taste good too. I requested my Beef Burger medium rare and was served a crumbly, over done, badly constructed burger that should ideally have never have found it’s way to our table. On being asked, the waiter’s response was that the kitchen didn’t follow the order properly and then launched into a long description of what was wrong with the restaurant’s information systems. On the plus side, the fries were crisp. The Mushroom Risotto contained mushrooms alright but was quite overdone.
The only redeeming points were the Crispy Golden Calamari and the Newcastle Crepe. The crispy golden calamari comprised breaded, deep fried squid rings served with basil mayonnaise that badly needed whipping, but tasted good nonetheless. The Newcastle Crepe was a beautiful creation of crepe, three types of chocolate and whipped cream, which is a must have any time you’re in the vicinity.
Would I recommend Mrs Kaurs in Gurgaon. No, unless you’re going solely for the Newcastle Crepe or Calamari.