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Review: The Great Kabab Factory, Sector 18, NOIDA

[Rating:2.5/5]

This is an update to my previous posts on the subject. I’m quite interested in watching the service quality of restaurants – particularly the ones that are doing well. What apparently happens is that initial quality levels [service and food] are quite high – these degrade over time as customer flock to the place – while prices go up. The Great Kabab Factory is no exception.

I’ve written about the food earlier – no need to do so again. Lets talk about service and quality levels. The cucumber they now serve is mostly old and yellowing. With about 50% capacity, they are unable to keep up with table deliveries – so you wind up gnawing whatevers on your plate, while your lackadiasical waiter stammers in broken english [they used to be fluent – then again, why speak english in the first place?] that ‘phud cuming, pliss to be bhaiting’. Sometimes the kababs come smelling of kerosene – which they vehemently deny. They’ve stopped offerring different kinds of rotis – you have to ask, no, demand them these days.

All in all, the Great Kabab Factory is on the decline and it is the rare, out of town/country visitor that I take there, simply because they’ve heard so much about kababs. It’s easier than going to old Delhi. If you’re finicky about your food or service, don’t visit. If you’re on a company budget and don’t care either way – go on!

Meal for two: 1700 | Rating: 6/10

Sid

By Sid Khullar

Sid Khullar is a wellness coach who works with different aspects of lifestyle change towards the accomplishment of goals such as weight loss and blood sugar management among other health situations that require the presence of specialised, precise diets and lifestyle change. His methods address aspects of food, nutrition and the mind.